If you are ordering only one mouthpiece, please order directly from the website. Single mouthpieces are returnable subject to our Returns Policy Terms & Conditions.
Overview
Our Trial Program gives you the unique opportunity to compare multiple mouthpieces in the comfort of your own home before making your final decision.
Simply purchase one mouthpiece and we will send up to two additional models for side-by-side comparison. This allows you to experience the differences firsthand and confidently choose the perfect fit for your playing style.
How It Works
- Purchase one mouthpiece
- We will ship up to two additional mouthpieces at no additional cost (three mouthpieces in total)
- Evaluate the mouthpieces and decide which one you prefer
- Return the remaining mouthpieces to our factory within the allowed timeframe
Trial Period
You have 3 weeks (21 days) from the date your order ships to complete your trial.
This 3-week period includes:
- Time to receive the mouthpieces
- Time to evaluate them
- Time for the return shipment to be in transit
All returns must be shipped back to our factory in Savannah, GA within this window.
Fees & Payment
At checkout, you will be charged for:
- One mouthpiece (full retail price)
Example
If you request three Chedeville SAV Bb Clarinet mouthpieces (SAV1, SAV2, SAV3):
- 1 × Chedeville SAV Bb Clarinet mouthpiece: $219
Total Charged at Checkout: $219
Refunds
After your trial:
- If you return all mouthpieces, you will receive a full refund minus original shipping costs
Expedited/International Shipping is non-refundable.
What to Avoid
To prevent damage, we strongly recommend avoiding:
- Metal ligatures (these commonly cause scratches)
- Synthetic reeds (these commonly cause scratches)
- Extended or heavy playing
- Placing the mouthpiece on hard surfaces
- Any handling that may result in visible wear
Inspection & Restocking Fee
All returned mouthpieces are inspected by our quality team.
If any visible wear or damage is found – no matter how minor – a 15% refurbishment and restocking fee will be applied.
This policy is strictly enforced with no exceptions.
Returns
Customers are responsible for:
- Properly packaging all returns
- Ensuring safe transit back to our facility
- Shipping the return within the 3-week trial period
We recommend using a trackable and insured shipping method.
Abuse of Trial Program Privileges:
Those who violate the spirit of our Trial Program by requesting excessive ongoing trials or who return excessively damaged mouthpieces will be subject to immediate suspension of their Trial privileges.
Annual Trial Limitations:
Trials are limited to no more than 3 Trials per 12-month period per customer.
Chedeville Trial Returns Address:
JodyJazz Inc.
Attn: Chedeville Trial Returns
1335 Lynah Ave., Suite 112
Savannah, GA 31408
USA
How to Participate in the Trial Program:
If you would like to participate in the Chedeville Trial Program you must first complete and submit the Chedeville Trial Program Terms & Conditions Agreement Form.
Click here to complete the Chedeville Trial Program Terms & Conditions Agreement Form.
After submitting the Trial Program Terms & Conditions Agreement Form, one of our dedicated customer service team members will be in touch with you as soon as possible to take the next step.